Referrals for DVA Community Nursing
We value strong partnerships with GPs, hospitals and nurse practitioners to keep care at home seamless.
Use the DVA D9389
Complete the DVA Community Nursing Referral online or as a PDF, then email it to us.
Who Can Refer, and For How Long
| Referrer | Valid for | Notes |
|---|---|---|
| General Practitioner (GP) | 12 months | A new referral is required after 12 months. |
| Treating medical practitioner in hospital, or hospital discharge planner | 6 weeks after discharge | An updated referral from the client’s GP is needed for care beyond six weeks. |
| Nurse practitioner (Community Nursing field) | 12 months | A new referral is required after 12 months. |
The client’s GP keeps ongoing clinical oversight of the person’s care.
A Complete Referral Helps Us Start Sooner
- DVA file number and card type (Gold or White, with the accepted condition for White Card holders)
- Client details, address and type of accommodation
- Medical conditions and other services in place
- Nursing services required, such as wound care, personal care or medication management
- Clinical details and current medication
- A signed Medication Authority if medication management is requested
Please do not send the referral form to DVA. It goes directly to a DVA approved Community Nursing provider.
Common Referral Questions
Which form should I use?
Use our online referral form, or the DVA Community Nursing Referral (D9389), available on the DVA website. Send it directly to us, not to DVA.
How long is a referral valid?
Referrals from a GP or nurse practitioner are valid for 12 months. Referrals from a hospital are valid for 6 weeks after discharge, after which the GP needs to provide an updated referral.
Do you need a Medication Authority?
Yes, if medication management is requested. Please attach a signed Medication Authority or order from the treating doctor.
How quickly will you respond?
We acknowledge referrals within one business day and contact the client to arrange their first assessment.
Will you keep me informed?
Yes. The client's GP keeps ongoing clinical oversight, and we send progress updates and let you know about any change in condition.
Ready to refer a client?
Complete our online form, or email the D9389 directly to our referrals inbox.