Nursing Support at Home for Veterans
DVA funds Community Nursing for eligible Veteran Card holders through an approved provider. Here is who can receive care and how to start.
Who Can Receive Our Services
To be eligible for our community nursing services, clients must meet one of the following criteria.
Hold a Veteran Gold Card
A Veteran Gold Card enables a client to receive health care and related services to meet all of their assessed clinical nursing and/or personal care needs.
Hold a Veteran White Card
With eligibility for medical treatment related to accepted service-connected injuries or conditions, or under Non-Liability Health Care. We contact DVA to confirm eligibility before care begins.
No cost to you. If you are eligible, DVA funds the services we deliver. War widows and widowers who hold a Veteran Gold Card are also eligible.
How to Start Nursing Care
Get a referral
Ask your GP, your hospital discharge planner or a nurse practitioner to refer you to Community Care Provider.
We confirm eligibility
For White Card holders, we contact DVA to confirm eligibility for your assessed nursing or personal care need.
Assessment at home
A nurse visits to understand your needs, goals and routines, and plans care with you.
Regular visits
Our nurses provide your care at home and keep your GP informed about your progress.
Where We Can Visit
- Your private residence
- An Independent Living Unit (ILU)
- Clients living in a Residential Aged Care Facility cannot receive Community Nursing services
Already receiving help?
That is fine. We work alongside Veterans’ Home Care (VHC), Coordinated Veterans’ Care (CVC), allied health and My Aged Care services.
Questions Families Often Ask
Call us on 0433 000 586 to speak with a nurse.
Is there a cost to me?
No. If you are eligible, DVA funds the Community Nursing services we deliver, so there is no cost to you.
Do I need a referral?
Yes. You need a written referral from your GP, a hospital doctor or discharge planner, or a nurse practitioner. They send it directly to us.
How often will a nurse visit?
Visits are based on your assessed clinical need. After your first assessment, your nurse sets out how often they will visit in your written care plan.
Can my family be present?
Of course. Family members and carers are welcome at every visit, and we are happy to include them in planning your care.
Are war widows and widowers eligible?
Yes. War widows and widowers who hold a Veteran Gold Card can receive Community Nursing services for their assessed clinical need.
What if I move into residential aged care?
Community Nursing is only available to people living in their own home or an Independent Living Unit. If you move into a Residential Aged Care Facility, the facility provides your nursing care.
Questions about your eligibility?
Talk to our team. We can explain what DVA funds and help you or your family arrange a referral.